If you're having trouble logging into your Microsoft 365 account:
NOTE:
- If you have not set up your MFA, please submit a Help Desk ticket!
- If you want to know how to set up your Authenticator app, please click HERE:
VIDEO TUTORIAL:
RESET PROCESS:
1) Type in your NewmanU e-mail address and click, "Forgot Password"
Or you may see this as an option - so click "Can't Access your account?"
2) Follow the instructions and type in the letters, then click "NEXT" at the bottom
3) Depending on the MFA (Multi-Factor Authentication) that you have selected, you can choose to either:
- Send a text to your cell with a 1 time use code
- Send a call to your phone with a 1 time use code
- Open your Authenticator app to type in your 1 time use code
4) Type in your new password and then click "Finish":
5) Congratulations! You've reset your password!
